XF***
Goods Jul 15,2025 AM 11:36
Dear XP-Pen Team, the XP-Pen EU shop is already selling the Magic Drawing Pad(Gen2) running Android 14. Has the German Shop Description just not been updated yet or is it really still the old End of Life Android 12 version being sold here?
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Goods May 26,2025 PM 17:28
I´m working with Adobe - especially Adobe Illustrator. How well does the tablet work with that?
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Goods Mar 31,2025 PM 20:53
Dear XPenTeam please think about Upgrading the Android version to 13 or even 14, some drawing apps like Clipstudio paint have already begun to not support android 12. Its also a big security issue, because android 12 does not get any security updates anymore.
This tablet is so nice it would be a shame if it where to become unusable after 1-2 years, i already own 2 xp pen produkts and i dont think i would buy one again if the android version stays like this
Official mallApr 08,2025 AM 11:46
Hello, we have taken your concerns seriously and have already contacted CSP to resolve this issue. We want to ensure that our customers are satisfied and can continue to work optimally with our products. Soon we will present a solution to this issue.
We thank you for your understanding and patience in this matter. Please keep an eye on us to stay informed about the latest developments.
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Customer service Dec 22,2024 AM 08:58
can you connect to a monitor via usb?
Official mallMay 16,2025 AM 11:40
The Magic Drawing Pad can be connected to a computer via USB to be used as a drawing screen, requiring the use of spacedesk software, and it is currently only compatible with Windows computers.
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Customer service Nov 27,2024 AM 04:01
Hello!
I've had the drawing pad for a while now and it is fantastic so far, I have noticed though that the colors compared to the artist 16.5 pro is very desaturated, I have checked the settings but haven't found anywhere to change this, is there a way to make the colors more vibrant?
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XF***
Goods Nov 05,2024 AM 03:57
Hello,
Will the magic drawing pad get tilt support in the future?
And how long will there be software and safety updates?
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XF***
Goods Jun 17,2024 AM 01:49
Hello,
Are there compatible keyboards for the device?
Wireless or wired doesn't matter.
Official mallJun 17,2024 PM 18:45
Hello, a compatible keyboard for the device will be released soon. Please stay tuned for more details on our official website. Thank you!
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Goods Apr 04,2024 PM 23:40
Is there any info on how well the tablet works with Clip Studio Paint in particular?
Official mallMay 21,2024 AM 10:20
Hello, You can find a video demonstration of the tablet working with Clip Studio Paint at the following link: https://www.instagram.com/reel/C30U8abs7Ei/
Additionally, you may find this video helpful, as it provides a detailed review and demonstration of the tablet's compatibility with many other drawing apps: https://www.youtube.com/watch?v=w6qrW1mclKk&t=2319s
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XF***
Goods Jan 22,2024 PM 18:41
The tablet is using Android 12, which is end-of-support. Is it possible to update it to a later version?
XF***May 24,2024 AM 02:04
So far I can say no, i have try to run a software update, it says it‘s on the newest version ( android 12.04 or 12.4)
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Goods Jan 22,2024 PM 18:05
Is it possible to run any Linux System on this device with full driver support? Most programms have an "light" version on mobile compared to the full featured pc version... dependent of the programm somebody wants to use it even mind get completly useless on android. With an Linux system we could always use the full featured pc version. howadays even monst windows only applications can run on linux thanks to wine / proton. It would be awesome if we dont have to stick with android :)
Official mallJan 23,2024 PM 15:47
No, it's not possible to run Linux System on the Magic Drawing Pad. To launch the Magic Drawing Pad is considered for the use on the go. You can capture the inspiration on the travel or in outdoors. And then transport the rough artwork to other drawing programms in the windows/mac to modify or refine it. Here is a detailed review Video from an artist: https://www.youtube.com/watch?v=w6qrW1mclKk&t=1349s. It might be helpful if you want to know more about the Magic Drawing Pad.
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